Kew Green Hotels appoints Claire Hemphill as head of revenue
Kew Green Hotels has named Claire Hemphill as its new head of revenue. The appointment was announced on 2 November 2026 and targets the company's leadership team as it pursues expansion and aims to become the UK’s preferred hotel management group.
En esta noticia
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De un vistazo
- What changes
- Claire Hemphill appointed head of revenue at Kew Green Hotels
- Timing
- Announced 2 November 2026
- Who is affected
- Kew Green Hotels leadership and its hotel portfolio
Los detalles
- Anunciado por
- Kew Green Hotels
Appointment Overview
The hospitality group confirmed that Claire Hemphill will take charge of revenue functions. The CEO, David Taylor, praised her practical knowledge of hotel operations and highlighted how her appointment fits the company’s ambition to be the leading UK hotel management firm. Hemphill’s role is expected to reinforce commercial confidence across the portfolio.
- Claire Hemphill joins as head of revenue
- Brings more than 25 years of industry experience
- Supports the company’s continued expansion plans
Professional Background
Before joining Kew Green Hotels, Hemphill served as director of revenue at Apex Hotels. Her expertise spans revenue generation, profit optimisation and systems management. The depth of her experience is intended to drive stronger financial performance and align revenue strategies with guest‑service standards.
- Previously director of revenue at Apex Hotels
- Specialises in revenue, profit and systems management
- Over two decades of sector experience
Strategic Significance
The appointment is part of a five‑year growth strategy launched after Taylor’s own appointment last year. The plan focuses on expansion, profitability and tighter operational accountability. By adding a seasoned revenue leader, the group aims to tighten the link between guest experience and commercial results, a core tenet of the Kew Green model.
- Aligns with the five‑year growth strategy
- Aims to improve profitability across all hotels
- Enhances commercial confidence of hotel teams
Qué significa para los viajeros
Planificación del viaje
- Existing reservations at Kew Green Hotels remain unchanged
- Future bookings will continue under the same brand standards
- No alteration to check‑in or check‑out procedures is expected
Coste y documentos
- No new fees are introduced for guests
- Travelers do not need additional documentation
- Current payment methods and policies stay in effect
Lo que debes hacer
- No immediate steps are required from guests
- Monitor Kew Green Hotels communications for any service updates
- Travel agents can continue booking as usual
A quién afecta
-
Guests staying at Kew Green Hotels
The new revenue head influences overall hotel performance and guest experience
-
Travel agents booking Kew Green properties
Agency relationships are managed under the same commercial framework
-
Corporate clients with Kew Green contracts
Corporate agreements may benefit from the strengthened revenue strategy
Preguntas frecuentes
Who is the new head of revenue at Kew Green Hotels?
Claire Hemphill has been appointed as the head of revenue for Kew Green Hotels, bringing over 25 years of experience in the hospitality sector.
When was the appointment of Claire Hemphill announced?
The appointment was announced on 2 November 2026 by Kew Green Hotels, as reported by Travel Daily News.
What experience does Claire Hemphill have in the hotel industry?
Claire Hemphill previously served as director of revenue at Apex Hotels and has more than two decades of expertise in revenue, profit and systems management.
How does the new appointment fit Kew Green Hotels' strategy?
The hire supports the company’s five‑year growth plan, aiming to boost profitability, expand the portfolio and strengthen the link between guest experience and commercial performance.
Will the appointment affect existing bookings at Kew Green Hotels?
No changes to existing reservations are expected; the appointment does not alter booking procedures, fees or required documentation for guests.
