Лилшира
Hyatt appoints Danny Miles as chief digital & information officer
Hyatt Hotels Corporation has named Danny Miles as chief digital & information officer, heading a newly unified digital and technology organisation. The change was announced on 11 November 2026 and applies to the company's global hotel portfolio and its guests, owners and employees.
В этой новости
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Коротко
- What changes
- Hyatt creates a single chief digital & information officer role
- Timing
- Announced on 11 November 2026
- Who is affected
- Hyatt guests, owners and employees worldwide
Подробности
- Кто объявил
- Hyatt Hotels Corporation
- Новое правило
- Danny Miles will lead a unified digital and technology organisation, reporting to the chief commercial officer and joining the senior leadership team.
Leadership appointment
Hyatt Hotels Corporation announced that Danny Miles has been appointed chief digital & information officer. The role consolidates digital products, artificial intelligence, data, engineering, infrastructure and cybersecurity under a single executive.
Miles joins the senior leadership team and reports directly to Mark Vondrasek, chief commercial officer.
Scope of the new organisation
The newly unified organisation will oversee digital experiences, enterprise technology, data platforms and AI initiatives. It will also manage the technology platforms that support hotel operations, commercial activities and guest engagement across Hyatt’s global portfolio.
Hyatt aims to modernise its technology platforms, improve coordination between digital services and hotel operations, and accelerate innovation.
- Digital products and experiences
- Engineering and infrastructure
- Enterprise technology and data
- Artificial intelligence and cybersecurity
Strategic intent
Hyatt views technology as a core driver of hotel performance, commercial operations and customer engagement. By integrating digital capabilities with enterprise systems, the company seeks to generate incremental booking revenue and provide operational insights to hotel managers.
The appointment reflects Hyatt’s commitment to a data‑driven, brand‑focused hospitality business and its ambition to shape the next generation of hospitality technology.
Что это значит для путешественников
Планирование поездки
- Existing Hyatt bookings remain unchanged; no travel dates are affected by the leadership change
- Future bookings will continue to be processed through Hyatt’s current reservation platforms
Стоимость и документы
- No new fees are introduced for guests as a result of this appointment
- No additional documentation is required from travelers
Что нужно сделать
- Travelers should monitor Hyatt communications for any future updates to digital services
- Guests and owners may wish to review Hyatt’s digital privacy policy for any changes
Кого это касается
-
Hyatt guests
The new digital leadership will shape the guest‑facing platforms and personalised experiences
-
Hyatt hotel owners
Technology integration aims to improve commercial performance for property owners
-
Hyatt employees
Staff will work under a coordinated digital and technology management structure
Частые вопросы
Who is Danny Miles at Hyatt?
Danny Miles is the newly appointed chief digital & information officer of Hyatt Hotels Corporation, responsible for overseeing the unified digital and technology organisation.
When did Hyatt announce the new chief digital & information officer?
Hyatt announced the appointment on 11 November 2026 in a press release.
What areas will the new chief digital & information officer manage?
The role covers digital products, artificial intelligence, data, engineering, infrastructure, enterprise technology and cybersecurity across Hyatt’s global portfolio.
Will the appointment affect my existing Hyatt reservation?
No, the leadership change does not alter any existing reservations or booking processes.
How might Hyatt guests experience changes from this appointment?
Hyatt plans to accelerate innovation and personalise digital experiences, so guests may see enhanced online services and tailored interactions over time.
